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Want to know the status of your order?

Order Status Tracking

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To search for your order please click View Larger Version at the bottom right-hand side of the box - This will take you to the full-screen version and a search bar option will appear in the top right-hand corner

**Please note this feature is only working on desktop currently and we are working on the mobile view
**Mobile users: Once you have found your order number you can see the estimated completion date and other information by clicking on your order number**

Below you will see the legend and what each stage of the crafting process means

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- We have received your order and are now awaiting the arrival of your inclusions and Jewellery Setting from our casters

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- We have received your inclusions and are now awaiting the arrival of your Jewellery Setting from the casters

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- We are awaiting the arrival of your inclusions 

- We require further information to complete your order, if we haven't done so please get in contact

- We have everything we need to begin crafting your order and your order has joined our crafting queue

- Your order is on our setting table, this could mean the resin is curing, stones awaiting to be set or engraving awaiting to be completed

-Your order is now complete and will be posted out on the next available mailing day

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